Shipping Policy – Vivateeca

Vivateeca Order and Shipping Commitment

Efficiency, Satisfaction, and Your Peace of Mind

At Vivateeca, our top priority is customer satisfaction. We’re committed to making sure your order is processed efficiently and delivered on time. Here’s how we handle processing and shipping:

Order Processing:

  • 2D Printed Items: Orders are processed and prepared for shipment within 1 to 3 business days after payment is confirmed.
  • 3D Printed Items: Please allow 2 to 4 business days for processing after payment confirmation.

Shipping Times:

For standard shipping, estimated delivery times are as follows:

  • 2D Printed Items: Estimated delivery within 4 to 6 business days.
  • 3D Printed Items: Estimated delivery within 7 to 10 business days.

We also offer expedited shipping, which can reduce delivery times by 1–2 business days.

While we do everything we can to ensure timely delivery, please note that occasional delays or lost packages may occur due to circumstances beyond our control, such as local postal service disruptions.

Your Assurance:

If you haven’t received your order within 4 weeks from the shipment date, please contact us. Use our contact page to get in touch, and we will promptly investigate the issue. Based on the outcome, we will either resend your order or issue a full refund.

We’re Here to Help:

Your peace of mind matters to us. If you have any issues tracking your order or concerns regarding shipping, feel free to email us at:

📧 contact.vivateeca@gmail.com

We’re always here to assist and ensure your experience with Vivateeca is nothing short of excellent.